Terms and Conditions
Last updated: 26 June 2025
Welcome to Eco Magic Products! These Terms and Conditions govern your use of our website and the purchase of any products through www.ecomagicproducts.com (“Website”). Please read them carefully before using our services. By accessing our Website or placing an order, you agree to be bound by these Terms.
1. About Us
Eco Magic Products is a UK-based company specialising in eco-friendly laundry detergent sheets. Our commitment is to sustainability, skin-kindness, and excellent customer service.
Contact Information:
Email: support@ecomagicproducts.com
Website: www.ecomagicproducts.com
Address: [Insert company address here]
2. Eligibility to Purchase
- You must be at least 18 years of age;
- Provide a valid delivery address within the UK;
- Be legally capable of entering into binding contracts.
3. Ordering and Payment
Orders can be placed via guest checkout or by creating an account.
We accept secure online payments through major payment providers including Stripe and PayPal. All prices are in GBP and inclusive of VAT (where applicable).
Once an order is placed, you will receive a confirmation email. This does not mean your order is accepted — we reserve the right to decline or cancel any order prior to dispatch.
4. Shipping and Delivery
- Free Standard Delivery: 3–5 working business days
- Express Delivery: 1–2 working business days (additional charge applies)
We currently only deliver to UK addresses. Delivery times are estimates and may be affected by factors beyond our control.
5. Returns and Refunds
We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase:
- Notify us within 30 days of receipt
- Return the unused product in its original condition within 14 days of your request
Refunds are issued to the original payment method within 7–14 working days after we receive the return. For more details, please see our Returns & Refunds Policy.
6. Use of Products and Skin Sensitivity Disclaimer
Our eco laundry detergent sheets are formulated to be gentle and suitable for most skin types. However:
- We recommend patch testing on garments prior to full use, especially for those with sensitive skin or allergies.
- Eco Magic Products will not be held liable for any adverse reactions, skin irritations, or misuse of our products. Use only as directed.
7. Intellectual Property
All content on our Website, including the brand name Eco Magic Products, product images, logos, text, and designs, are the intellectual property of Eco Magic Products or its licensors.
No content from this Website may be reproduced, copied, or exploited without express written permission.
8. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential damages;
- Our liability for any claim arising from your use of this Website or our products will be limited to the amount paid by you for the product in question.
9. Privacy and Cookies
Your privacy is important to us. Please review our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal data.
10. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the content or privacy practices of such sites.
11. Changes to Terms
We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page, and your continued use of our Website constitutes acceptance of those changes.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms and Conditions, please contact us at support@ecomagicproducts.com.