Last updated: [12 June 2025]
At Eco Magic Products, your privacy matters. We’re committed to protecting your personal data and respecting your rights under UK data protection laws (including the UK GDPR and the Data Protection Act 2018).
This privacy notice explains how we collect, use, share, and protect your information when you visit our website or make a purchase.
🧼 Who we are
We are Eco Magic Products — an online store offering eco-friendly laundry detergent sheets and committed to sustainability, transparency, and doing right by our customers.
We are the “data controller” of your personal information when you interact with our website or purchase from us.
Contact details:
Email: support@ecomagicproducts.com
Website: www.ecomagicproducts.com
Address: [Insert company address here]
📋 What information we collect and why
| Information | Purpose | Legal Basis | Shared With |
|---|---|---|---|
| Name, address, phone number | To process and deliver your order | Contractual obligation | Shipping providers (e.g. Royal Mail, Evri) |
| Email address | To send order updates and respond to queries | Contractual obligation or legitimate interest | Customer support team |
| Email address (for offers & updates) | To send you relevant offers and eco-tips | Consent or soft opt-in for past customers | Email marketing service (e.g. Mailchimp, Klaviyo) |
| Payment details | To process secure payments | Contractual obligation | Stripe, PayPal (we do not store card data) |
| Browsing activity, IP address, device info | Analytics, site improvement, personalised ads (if consented) | Consent | Google, Meta/Facebook, TikTok, Pinterest |
🍪 Cookies & Tracking
We use cookies and similar technologies to understand how visitors use our website and, with your permission, to offer personalised advertising.
You can manage your cookie preferences at any time using our cookie banner or by changing your browser settings.
💳 Payments
All payments are processed securely by trusted providers like Stripe and PayPal. We never store or see your full payment card details.
📦 Data retention
- Customer data: kept for 6 years after your last purchase
- Marketing emails: stored for 3 years after last interaction or until you unsubscribe
- Abandoned cart emails: stored for 30 days if no order is completed
🔐 How we protect your data
We use secure systems, encryption, and strict access control to keep your data safe. Only authorised team members or partners have access where necessary.
🌍 International transfers
Some tools we use may process your data outside the UK. Where this occurs, we use appropriate safeguards such as standard contractual clauses to protect your information.
🧾 Your rights
You have the right to:
- Access the data we hold about you
- Correct any inaccuracies
- Request deletion (in certain cases)
- Object to or restrict certain uses
- Withdraw consent where used
- Lodge a complaint with the ICO
To exercise your rights, email us at: support@ecomagicproducts.com
📤 Marketing preferences
If you no longer want to receive updates from us, you can:
- Click “unsubscribe” in any marketing email
- Contact us at support@ecomagicproducts.com
🔄 Changes to this policy
We may update this policy occasionally. We’ll update the date above and notify you if the changes are significant.
🙋 Questions or concerns?
If you have any questions about this privacy policy or how your data is handled, please get in touch:
Email: support@ecomagicproducts.com